Wednesday, May 20, 2009

No warranty? Are you crazy?

I went to another nursery the other day and was astounded that there was not a warranty on their merchandise. I mean, the warranty stated that they had good merchandise, but once it left the grounds, you were on your own.

HOW CAN YOU BUY A HUGE PRODUCT LIKE A TREE WITH NO WARRANTY?!?!

We're talking a lot of money here, especially during these times. I just couldn't imagine getting a tree, shrub, vine, etc. without having a warranty with it.

In Colorado, we can have very, very dry winters. When selling our merchandise (especially trees) we talk about winter watering. With the dry winds and drier winters, there's a good chance you could lose your tree within the first year. We WANT your trees to survive. We want you to be happy. Who wants to plant two huge trees within two years? We understand that you just want to sit back and watch the tree grow.

Don't put up with places that don't give you a warranty. There are lots of other places that DO, and will honor it.

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